The metal retaining clip broke on my strap. I emailed and sent a picture and RTIC sent me a replacement in a few days. They stood by their product.
Ratings & Reviews
Based on 3 Reviews
Wanted a replacement strap for my 30 can cooler but ordered wrong one. This one still works but a little small.
Ordered this to go with the camo back pack cooler. Worked out perfect. Just wish it came in camo as well!