I ordered two straps for the two coolers that I gave as gifts for Christmas since didn't come with straps. I ordered one black and one gray, I received two black straps. Not such a deal breaker, but was not what ordered. I didn't contact RTIC because not really an issue.
Ratings & Reviews
Based on 4 Reviews
The metal retaining clip broke on my strap. I emailed and sent a picture and RTIC sent me a replacement in a few days. They stood by their product.
Wanted a replacement strap for my 30 can cooler but ordered wrong one. This one still works but a little small.
Ordered this to go with the camo back pack cooler. Worked out perfect. Just wish it came in camo as well!